Certificate II in Workplace Skills

Certificate

This qualification is suited to those working as administration assistants or in a similar junior office role.

Key details

Degree Type

Certificate

Course Code

BSB20120

Intake Months

Jan, Apr, Jul, Oct

About this course

This qualification is suited to those working as administration assistants or in a similar junior office role. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.

Study locations

City Campus

Northbridge Campus

Career pathways

General Clerk, Receptionist, Administration Officer, Office Assistant, Data Entry Operator, Information Desk Clerk

Course structure

Core Units

BSBWHS211

Contribute to the health and safety of self and others

BSBOPS201

Work effectively in business environments

BSBCMM211

Apply communication skills

BSBSUS211

Participate in sustainable work practices

BSBPEF202

Plan and apply time management

Elective Units

BSBOPS203

Deliver a service to customers

BSBTEC203

Research using the internet

BSBPEF201

Support personal wellbeing in the workplace

BSBTEC202

Use digital technologies to communicate in a work environment

BSBTWK201

Work effectively with others

Australia-International Institute of Workplace Training (AIWT)