DIPLOMA OF COMMUNITY SERVICES

This qualification helps you to be an effective Case Manager or a Supervisor who is able to coordinate, handle cases and provide care that is safe, timely, effective, efficient, equitable, and client/community-entered. This two-year program with 420 hours of extended work-based training will make you ready to start your career in the community services sector. Throughout the course, you will have specialised required skills to meet the needs of the community services sector through working closely with a range of industry organisations and health providers with access to the required level of support, facilities, and guidance for effective management of cases.

Work-Based Learning & AssessmentEnrolling in this qualification enables you to work and gain experience in one of ATCWA's agreed community sector organisations in Western Australia. According to the work-based training plan of this course, you will be provided with the opportunity to work in a registered community services organisation for a period of 420 hours with access to manage client cases under thorough workplace supervision. It provides you with the opportunity to learn, develop and practice skills to meet industry needs and be a Case Worker or a Case Manager, hence, the successful completion of this Diploma assures you are ready to start your career in the community services sector.Units you will study:
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
CHCDEV001 Confirm client developmental status
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCCS004 Assess co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCDE011 Implement community development strategies
CHCCSM006 Provide case management supervision
CHCCSL001 Establish and confirm the counselling relationship
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues