Certificate
This course provides you with the skills and knowledge to be able to join the hospitality industry in an entry level position.
You will gain and apply a broad set of skills and knowledge in a range of hospitality topics including hygiene and safe work practices, customer service, effective communication, handling customer complaints, bar service including coffee and the responsible service of alcohol, financial transactions, in house events, restaurant service, teamwork, collaboration and multitasking skills.
This course provides a pathway to work in organisations worldwide such as restaurants, cruise ships, hotels, motels, clubs, pubs, cafes, and coffee shops.
Open entry.
If you are entering these courses as a trainee under the Australian Apprenticeships arrangements you must be employed in the industry and you must register with an Apprentice Network Provider (ANP) prior to enrolment.