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Communication For Effective Customer Relationships

  • Non-Award

This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to: * Understanding your own behaviour * Understanding others behaviour * Develop skills to help you...

Key details

Degree Type
Non-Award
Course Code
SC366A
Study Mode
In person

About this course

This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to:

* Understanding your own behaviour
* Understanding others behaviour
* Develop skills to help you relate to others more effectively
* The importance of active listening
* Understand why people behave and communicate differently
* Behavioural flexibility






Study locations

Dandenong