Certificate
This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.
This is a nationally recognised accredited course.
There are no entry requirements for this course, however completion of Certificate II in Information, Digital Media & Technology is highly recommended.
Possible job titles relevant to this qualification include: IT Technician, Customer Service Representative (ICT), Client Support Officer (ICT) ,User Support Specialist, Help Desk Officer.