Certificate II in Hospitality

If you want to work your way up the hospitality ladder, then this course is a great place to start. This entry-level qualification provides basic operational hospitality skills and is suitable for someone new to the industry.

You will learn about food and beverage preparation, serving coffee and non-alcoholic beverages, interacting with customers and undertaking social and cultural sensitivity. You will also have the opportunity to specialise in a particular area of the hospitality industry, such as accommodation, administration, customer service, kitchen operations, computer operations, food and beverage, finance, gaming or inventory through your selection of elective units.