Graduate Certificate in Health Services Management

The Australian healthcare industry spans a multitude of organisations and overlapping services that cut across public and private sectors. As one of Australia's largest industries, there is a need for skilled managers who thrive in their work and are passionate about the delivery of high-quality healthcare services.

A fundamental responsibility of health service managers is to ensure healthcare services are well-managed and accessible to local communities, particularly for those who need it most.

Many health services are currently undergoing considerable change and technological innovation. By studying a Graduate Certificate in Health Services Management with QUT Online, you will develop skills specifically geared towards working within a range of health service contexts, in direct contact with local communities.

As a health services management graduate, you will be ready to help improve the coordination of health services and provide leadership to organisations navigating periods of disruptive change.

Navigate the managerial challenges and realities of the contemporary healthcare industry with confidence and conviction.

Adapt management strategies in response to diverse problems, all as a means to drive positive change in the healthcare industry.

Integrate your academic skills and knowledge with contemporary management strategies as they relate specifically to the healthcare industry.

Coordinate various resources and employees with initiative and foresight to deliver quality healthcare outcomes to patients.

Work at a management level to plan, implement and coordinate various health and welfare programs and services.

Interpret and manage health information and data to ensure healthcare networks run in an efficient and organised manner.

Handle patients' level of services issues, and ensure escalations are resolved in a timely and fair manner.

Become an expert in healthcare policy and learn to impart valuable insights that influence organisational health policy in meaningful ways.