Certificate III in Tourism (workplace-based)

This qualification develops the skills and knowledge of those who are working in the travel and tourism industry and for a range of employers such as travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.

This course makes use of the student's workplace experience and is supported by online and some workshop delivery.

Certificate III in Tourism teaches you to use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgment, you will learn to work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

You will learn about work in a variety of tourism sectors and employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Career opportunities include:

• adventure tourism guide
• attendant or senior ride operator in an attraction or theme park
• booking agent
• cellar door salesperson and guide in a winery
• customer service agent
• guide and salesperson in an Indigenous cultural centre
• inbound tour coordinator
• marine tourism guide or dive tour operator
• museum attendant
• operations consultant for a tour operator
• reservations sales agent sales consultant
• visitor information officer

There are five simple steps to apply for a course with us.

1. Apply - complete a short online application form. Once this form is submitted we'll send you a thank you email.
2. Get ready - your thank-you email will contain links to a pre-training review, to a unique student identifier and to government-subsidised training eligibility.
3. Chat with your teacher - your teacher or course specialist will contact you about your Pre-Training Review outcomes and additional course information.
4. Enrol - after chatting with your teacher, you will receive an email with your enrolment form and a link to verify your identity.
5. Sign - once you've completed your enrolment, you will receive a declaration form to review and sign.

If need any assistance with applying, contact our Customer Service team on 1300 648 911 or visit your nearest campus.