Certificate
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.
Each applicant will be required to undertake a Pre-training Review before enrolling to help confirm if the proposed course is suitable. It will provide valuable information about skills, knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and employment goals. Applicants must be at least 18 years old to enrol in the course. Trainees must have a registered training contract agreement with their employer.
Aboriginal Health Education Officer, Community support worker, Domestic Violence Worker, Women's Health Educator, Case Worker (Community Services),Outreach Officer, Aboriginal Intake and Referral Worker, Early Intervention Homelessness Worker, Peak organisation worker, Community Education Worker, Welfare Support Worker, Court Support Worker, Support Worker (Community Services),Information and Referral Worker, Personal Adviser, Health Education Officer, Community Legal Officers, Welfare Rights Worker, Tenant Advice and Advocacy Worker, Family Support Worker, Phone Advice Worker.