Diploma
This qualification reflects the many roles of community services, case management and counsellors who are involved in working, managing, coordinating and/or delivering of person centres services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new social welfare program opportunities.
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants enrolling as an Apprentice/Trainee must have a registered training contract. Applicants must be working in the industry and able to provide a letter of support from their employer to undertake some practical assessments in the workplace. Applicants must have access to a computer and the internet.
Case worker and case management, community worker, welfare worker, family support worker, alcohol and other drugs (AOD) worker, housing worker, youth worker, mental health worker, NDIS support coordinator, multicultural Support, School Wellbeing Officer.