Certificate
Throughout this course you will be trained to work with multiple communication channels, provide exceptional customer service, deliver technical advice, work in a team, adhere to Key Performance Indicators (KPIs) and capture essential data needed to grow a business.
Call/contact centre agent, customer service representative, senior customer service representative.
Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.