Certificate IV in Travel and Tourism

You'll gain strong working knowledge of the tourism and travel sector, including tourism and destinations, tour guiding, customer service, travel product information and networking.

Upon completion of this course you will have skills in:

• sourcing and using information on the tourism and travel industry
• enhancing customer experience
• social and cultural sensitivity
• conflict management
• coaching others in job skills
• interpreting financial information
• implementing safe WHS practices.

You will also gain a strong understanding of international and Australian destinations as well as key skills in processing travel related documents and systems.

To be awarded the SIT40116 Certificate IV in Travel and Tourism, a student must successfully complete a total of nineteen (19) units of competency, comprising of:

• seven (7) core units, and;
• twelve (12) elective units, of which:
• six (6) units must be selected from Group A, and;
• six (6) units may be selected from Group A, Group B, elsewhere in the SIT Tourism, Travel and Hospitality Training Package, or any other current training package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification as well as be approved by the Polytechnic.

The travel and tourism sector is one of the fastest growing industries in Australia. The Certificate IV in Travel and Tourism offers the chance for a dynamic career across multiple roles, from product coordination to working as a travel agent. After successful completion of the course you can apply for a range of positions in the travel and tourism industry, including:

• account coordinator
• assistant manager
• marketing coordinator
• operations supervisor
• product coordinator
• promotions officer
• reservations sales or call centre supervisor
• senior operations coordinator
• senior or supervisory retail consultant
• sales coordinator
• travel agent
• tour guide
• sales executive.

You may be able to complete your qualification sooner through formal recognition of your existing skills. This is known as Recognition of Prior Learning (RPL).

To receive RPL, we assess your previous work, education and life experiences against recognised qualifications. Applications for RPL can be made prior to enrolling.

Call us on 1300 TAFE VP (1300 823 387) to discuss RPL options with the course manager.

Before you apply

Before applying, you should consider whether you also want to apply for:

• Special admission programs: Depending on your life circumstances you may be eligible for special consideration of your application.
• Advanced standing: If you have significant experience or studies elsewhere you may be eligible for credit for some units of your course and not have to undertake them.

Find out more about applying for our courses.