Certificate IV in Library and Information Services

Certificate

Provide excellent customer service in a library environment In this Certificate IV course you will gain knowledge and skills in the delivery of library and related library technologies and processes.

Key details

Degree Type

Certificate

Duration

2 semesters full-time

Course Code

BSB40720

Study Mode

Online, In person

Intake Months

Feb, Jul

About this course

Provide excellent customer service in a library environment

In this Certificate IV course you will gain knowledge and skills in the delivery of library and related library technologies and processes. Your studies could lead to employment in a broad range of environments such as public, hospital, law, university or school libraries. Or you may find work in the information based organisations, such as a web-based database service.

Your lecturers in this course are library professionals, up-to-date with industry best practice and with strong connections with local library staff and organisations.
North Metropolitan TAFE gives you the option of studying this course on campus (6 months full-time) or online & part-time (students should aim to complete the course within 12 months).

Study locations

Perth

Online

What you will learn

Provide leadership for library teams in areas including customer service and occupational safety and health
Undertake cataloguing activities to describe and organise library resources
Search online databases and retrieve information from external sources for information
Use social media tools
Assist and present information to clients to help them access library and external resources
Build your understanding of current library issues and trends, including emerging technologies.

Career pathways

Library Assistant | Library Attendant | Library Clerk

Other job titles may include:

Library Officer (in public, hospital, law, university, college and school libraries)
Collections Management Assistant
Library Assistant
Customer Engagement Officer (Library and Cultural Services)

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.

Visit one of our four Jobs and Skills Centres located at NMT's Balga, Joondalup, Midland and Perth campuses for free career planning advice and job search support.