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Certificate IV in Hospitality

  • Certificate

Do you want to work in a supervisory role in the exciting world of restaurants, bars and hotels?

Key details

Degree Type
Certificate
Duration
2 years full-time
Course Code
SIT40422
Study Mode
In person
Intake Months
Feb, Jul

About this course

Do you want to work in a supervisory role in the exciting world of restaurants, bars and hotels? Whether you have a dream to be employed on local shores in Australia's buzzing hospitality industry, or have your sights set on a career adventure overseas, this course is your first step to starting your journey as a team leader.

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Your employment options will be diverse; you might picture yourself overseeing operations at a seafood restaurant here in WA, managing a coffee shop on the coastline of Italy, or being a concierge at a hotel and welcoming guests from around the world.

Be guided from our expert team of lecturers who are hospitality industry specialists, as you learn supervisory skills to start developing your individual leadership style. Be trained in financial management, monitoring the work of the team, managing workplace conflict and coming up with innovative solutions to problems.
You'll also build strong fundamental skills in hospitality service which will be a basis for overseeing the operations of your area, along with knowledge on how to build rapport with customers and enhance their experience.

The hospitality, tourism and events industries are the world's largest employers and this course will give you a supervisory qualification to work in settings such as restaurants, hotels, cafes, nightclubs, pubs and in gaming. You'll be job ready for roles such as Bar Supervisor, Food and Beverage Manager, Duty Manager and Concierge.
Advance your career options and become a skilled operator in a supervisory role in hospitality.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. To discover more about student events and creations, visit Bentley Pines Training Restaurant on Facebook.

Entry requirements

School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8 C Grades in Year 11 English and Maths or equivalent Certificate II or Certificate III

Study locations

Bentley

What you will learn

  • responsible service of alcohol
  • financial management
  • enhanced customer service
  • manage workplace conflict
  • workplace health and safety

Career pathways

  • Cafe and Restaurant Manager
  • Hotel Service Manager

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.

To access free career planning and job search assistance, visit the Jobs and Skills Centres page.