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Certificate II in Hospitality

  • Certificate

Getting your start in this experience-based industry is made simple with this introductory hospitality course.

Key details

Degree Type
Certificate
Duration
2 years part-time
Course Code
SIT20322
Study Mode
In person
Intake Months
Jan

About this course

Course Description

Getting your start in this experience-based industry is made simple with this introductory hospitality course. This certificate level qualification provides detailed training in a range of hospitality operational skills including basic food and beverage service, as well as accommodation service skills.

Guided by Australia's best hospitality trainers, you'll learn what it takes to work in hospitality businesses from restaurants to hotels, motels, restaurants and cafes.

You'll learn in various practical classrooms developing core skills including espresso coffee, food and beverage service, hotel porterage and housekeeping service.

This course is offered via VET DSS.

If you're interested, speak to your school's VET Coordinator if you have further questions. Your school's VET Coordinator can direct enquiries to William Angliss Institute.

Entry requirements

Entry Requirements

  • Successful completion of Year 9 (or equivalent)
  • 16 or 17 years of age

Study locations

Melbourne

Course structure

Course Structure

Units 1 & 2

BSBTWK201 Work effectively with others
SITXWHS005 Participate in safe working practices
SITHIND006 Source and use information on the hospitality industry
SITXFSA005 Use hygienic practices for food safety
SITHFAB021 Provide Responsible Service of Alcohol
SITXCOM007 Show social and cultural sensitivity
SITHACS010 Provide housekeeping services to guests
SITHACS013 Provide porter services
SITXCCS011 Interact with customers
SITHIND007 Use hospitality skills effectively
SITHFAB025 Prepare and serve espresso coffee

Units 3 & 4

SITHFAB024 Prepare and serve non-alcoholic beverages*
SITHFAB022 Clean and tidy bar areas
SITHFAB027 Serve food and beverage*
SITHFAB036 Provide advice on food
SITXFIN007 Process financial transactions
 
*Pre-requisiteSITXFSA005 Use hygienic practices for food safety
 

Graduate outcomes

Graduate satisfaction and employment outcomes for Business & Management courses at William Angliss Institute.
75.7%
Overall satisfaction
82.4%
Skill scale
67.6%
Teaching scale
68.8%
Employed full-time